vom 07.09.2026
Provide technical support and troubleshooting for desktop systems, including hardware, software, and network issues to ensure optimal performance and user satisfaction. Install, configure, and maintain operating systems and software applications on desktops and laptops, ensuring compliance with company standards and security policies. Collaborate with IT team members to develop and implement solutions for complex technical issues, contributing to the overall effectiveness and efficiency of IT operations. Assist in managing and maintaining inventory of IT equipment and supplies, ensuring that resources are available and properly allocated to meet organizational needs. Conduct training sessions and create documentation to educate end-users on proper system usage, best practices, and troubleshooting techniques to enhance user autonomy and productivity.
Requirements: Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience. Minimum of 2 years of experience in desktop support or a similar role in IT services. Proficient in troubleshooting hardware and software issues on Windows and macOS platforms. Strong communication and interpersonal skills to effectively interact with clients and team members. Ability to manage multiple tasks and prioritize workload in a fast-paced environment.
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