vom 13.05.2026
You'll be our digital face and set our tone of voice across social platforms in our DACH (Germany, Austria & Switzerland) market.
Responsibilities: You will monitor and engage with followers daily, responding to comments and tags to foster a sense of community and brand loyalty. You will implement effective community management strategies to handle questions, feedback, and user-generated content, ensuring a positive brand experience for followers. You spearhead crisis communication on social media, ensuring timely and effective responses to mitigate brand challenges and maintain trust within our community. You actively collect and analyze community feedback, translating it into actionable insights concerning our products and user experience. You serve as a sparring partner, offering market knowledge, content suggestions and sentiment feedback to our Social Media Managers.
Requirements: You have native proficiency in German and fluency in English, with additional languages considered a strong advantage. You have proven experience in community management and a strong understanding of communication on social media platforms. You have a keen attention to detail and a deep affinity for language, a talent for wordplay, and good sense of humor. You bring strong prioritization skills and a structured, strategic work ethic that thrives in a fast-paced, results-driven environment.
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