vom 02.03.2026
You will play a key role in auditing, shaping, and elevating the user experience across our multi-platform ecosystem. You will lead a structured UX assessment across consumer-facing and partner-facing products, define a clear UX vision and roadmap, and drive the execution of validated UX improvements in close collaboration with Product Management and Development.
Tasks: Ability to conduct an independent UX assessment, including review and prioritization of existing improvement items and gap analysis against best-in-class consumer platforms. Experience assessing UX maturity across internal stakeholders and identifying structural friction points from both product and organizational perspectives. Proven capability to plan and run rapid user interviews and usability testing to validate findings and inform prioritization. Strong track record of producing structured UX audit reports, including quick-win recommendations, UX strategy, relevant KPIs, and a 6–12 month UX evolution roadmap. Ability to define and deliver a UX vision aligned with overall product vision and business goals. Experience proposing, documenting, and communicating UX implementation guidelines for development teams, and translating validated roadmaps into prioritized delivery plans with PM and Product Development (scope, milestones, ETA). Hands-on execution mindset with experience contributing to delivery, leading small UX teams (e.g., 2 headcounts), collaborating closely with Product Owners and development teams, and providing regular progress reporting.
Skills: Proven track record designing and scaling UX for multi-touchpoint consumer digital ecosystems and two-sided platforms. Demonstrated experience defining and delivering UX strategy, challenging assumptions, and balancing user value with business impact and market fit. Strong ability to measure UX success through meaningful KPIs and validation frameworks. Experience setting up incremental UX improvement approaches that balance UX ambition with engineering constraints and technical feasibility. Strong stakeholder management and communication skills, with the ability to operate effectively at both strategic and operational levels. Excellent English communication and technical skills.
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